Returns

Thank you for ordering with us at Lewis & Lowndes

Here at Lewis & Lowndes we pride ourselves on quality in all our items, we work closely with our suppliers to bring you the best!

All our jewellery is nickel free and is made using stainless steel, or sterling silver.

RETURNS

For all returns please email us at lewisandlowndes@gmail.com

We do not accept returns for any personalised orders. If you have any questions or enquiries please email us at lewisandlowndes@gmail.com

We are happy to refund/exchange unused non-personalised items, none sale items which must be returned within 14 days of the customer receiving their order. If there is any sign the item has been used or worn it will be sent back to you and you will not be eligible for exchange/return.

All original shipping fees are non-refundable and we do not cover return shipping costs, if an item is unsatisfactory please email us with a detailed description and pictures of the item. 

Please note earrings cannot be exchanged or returned due to hygiene reasons.

We hope you love our items as much as we do, don't forget to tag us/ send us your pictures!

With love 

Lewis & Lowndes